OYO Hotel Starlite Seneca Falls
About OYO Hotel Starlite Seneca Falls
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Booked a room because it says pet friendly…upon arrival…apparently it is NOT pet friendly. Had to immediately get a refund and find another hotel…at 7:30pm…
I was at the Oyo starlite motel for a month approximately. I was in the family room. It was huge! Very clean, beautiful wood floors. Had full bathroom and refrigerator was full sized. I enjoyed my stay there. The staff were very friendly with both myself and my children. Beautiful view of the sunrise in the mornings as soon as I stepped out of the room, or opened the curtains. The only thing that made me nervous about it was the road was very close to the family room and the cars like to fly very fast down it.
Shower did not work, multiple bed springs protruding through the mattress. The site says they charge $20 for a dog, the lady at the counter demanded $25
This place looked nothing like the photos of the rooms. The rooms in the photos aren't anything special, but they are "fine". Our room was not fine and we paid over $200 to stay here with our small dog. Specifically, there were no lamps or any other "extras" that are shown in the photos. A red wall with cheap art and nothing else in the room. Oh, there were some red pillows and a weird OYO throw at the bottom of the shabby beds. The highlight of our stay with the young man who checked us in. He was knowledgeable, friendly and very competent. Lesson learned, don't leave a stay on a holiday weekend to chance, book ahead even in a small town off the highway!
This was the worst experience ever!!! They doubled booked my room and gave me a kitchenet and because I smoked in the room which wasn’t told since I could in the room that I booked they took security deposit from my bank account and now say they not refunding it!!! Hands down the worst😡😡
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