Highpointe Apartment Homes
About Highpointe Apartment Homes
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I would not recommend living here, especially if you’re a first-time renter. During my time at this complex, I dealt with an extremely hostile neighbor who would bang on my walls, yell profanity at me, and confront me over normal apartment noise. I reported the situation, but it was never properly resolved, which made living there very stressful. Financially, I had several issues. My first month’s sewer bill was $150, which seemed unusually high. I contacted the office about it and never received any follow-up or explanation. The toilets were set up in a way that caused them to constantly run, which likely contributed to the high water/sewer bill. When I moved out, I was charged an $85 cleaning fee despite doing a thorough clean and completing a walk-through. The charges felt unfair especially after spending over 10,000$ to live here for 6 months. Maintenance was also a major problem. My dishwasher was broken for two months and even after repairs, it never functioned properly. As a first-time renter, no one went over my lease agreement with me prior to signing. There was no walkthrough of expectations, fees, or policies, which made the experience even more frustrating when issues came up. I would not recommend this complex to someone renting for the first time. Overall, this place is overpriced for what you get. Between unresolved neighbor issues, poor communication, maintenance problems, and questionable charges, it simply wasn’t worth the money.
About a month a go I left a 1 star review, which I have since deleted and removed. A day after I left the review I was contacted. Which I was not expecting at all, because companies don’t care enough to even call you. But, when I was contacted, my issues and concerns were addressed. Accountability was taken. I love that I felt seen and heard. I love that Highpointe even cared enough to contact me! That means a lot! Anyway, since I left a bad review, it was only right I left a good review. Thank you so much to the Highpointe employees! You guys are the Chikfila of apartment complexes.
I do not recommend this apartment complex. Ever since management changed this complex has gone down. The office staff is super unhelpful, uncaring, nonchalant and slow to respond. It was a year long nightmare. They tear your apartment up until they decide to come and patch or paint over the issue. This will not be a home for you. Look elsewhere.
Nice and quiet place
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