Excellence Child Care Development

Bri Bri Google

Jan 14, 2023

Very Unprofessional, don’t be watching the kids , staff argue and try to fight parent just because parent address scars or concerns about they kids . I wouldn’t recommend this daycare !

Candice Butler Google

Jun 24, 2022

Everything is A1 to me

Tamela Cole Google

Nov 29, 2021

This daycare is a NO!!!!!!!

Montoya Baylis Google

Aug 27, 2020

This center is now referred to as Y.E.T. First off there was a conference call for the infant parents scheduled for the week prior to daycare opening, I believe it was that Wednesday. Number and code were supposed to be sent, well I never got it. I contacted the Director and was told that it was rescheduled for the next day. So I'm waiting, then I get a text that it was rescheduled again for the next day. By now I'm wondering what is going on so on the next day the code they sent didnt work. I had to contact Director again and ask if they were having the meeting. He then sends me the code and I get on conference. I remained positive and started my 5 month old the following Monday at 9. I sent 4 bottles of breastmilk, she eats every two hours but I wasnt planning on leaving her there all day. If I hadn't come before the first day I would not have been able to tell who was staff. Everyone was in regular clothes with nothing distinguishing. I called to check on her around lunchtime and was told that she kept spitting the milk out. I thought that it might have been because of the taste of the frozen milk so I went to get her a little after 12. I was told that she had 2 bottles but i wasnt given a daily time sheet and they gave me 3 bottles back when I sent 4. I text the lady that floats from class to class and she said that they were sorry. Okay next day, still no uniforms, I sent 3 bottles and was basically given 3 back, since one only had about an ounce gone. I also paid them, tried to use my debit card but they wanted to keep a copy of it and run the card later. Nope I left and got cash. I had dropped her off at 830 called around lunchtime and they said she was eating even went to sleep on the bottle. I never received a daily time sheet that day either although I contacted the Director the day before and he said that he would make sure I got one. By the way daily sheets are required by the state for certain age groups. When I arrived at pickup I asked to speak with the Director. I informed him of my daughter not eating and lies about feeding. Also about their professionalism and how I text the regular caregiver and she never responded. I was trying to be tactful since they were in a room with babies; however, the floater was always the one to answer texts. I had a bad vibe anyway and brushed it off as me not wanting to let go of my baby then realized that I didn't feel like that about my son and his daycare. All the Director said was that he was sorry that I felt that they couldn't give adequate care to my child. I told him I'm sorry to but my daughter wouldn't be back as I was trying to work from home and just wanted to give my 2 week notice. He said that I didnt need to do that but I insisted since it was part of the contract. He then sent me a text later that day saying that he was sorry that I felt that they couldn't give good care for my child and he would feel better by offering me a refund. I went back the next day for the refund and they had done a full 360, uniforms and all!!! I just feel like that should have been the norm and NOW I really dont trust them. The Director might be a pastor but something isn't right there.